[Q] How to purchase?
- “Login/Register” an account first before any purchases can be made. Click to watch tutorial videos ( English / Malay / Chinese )
- Head to “Online Store” page & search for the products. Click to watch tutorial videos ( English / Malay / Chinese )
- Select required quantity & click “ADD TO CART” button on the product page.
- Repeat step #2 & #3 to continue shopping or adding more products into the cart.
- Click “View cart” to view & modify selected items.
- Click “Proceed to checkout” & then “Place order” to submit your order.
- You will then be contacted for final order confirmation, shipping charges as well as any other ongoing promotions available.
- Once final confirmation done, please proceed with payment accordingly via “Internet banking”. A copy of final confirmed order (PDF) is available & ready to view through email or ”My Account” page.
- After payment, please send us the payment details as below:
a) Attached payment slip:
b) Your Order No:
** Shipment will only be carried out upon payment confirmation **
[Q] What are the payment methods available?
Internet banking only for now:
- Bank : MAYBANK
- Account Name : W-STANDARD MOTORPARTS SDN BHD
- Bank Account : 5071 1633 2078
[Q] Why should I buy in bulk quantity?
There will be FOC item given based on quantity tier purchased. Therefore the more you buy, the more you get. (quantity tier as shown below)
|FOC for bulk purchases:
(only applicable to single model & product)
|Purchase (pcs)||FOC (pc/pcs)|
[Q] How to change my account personal information and shipping address?
- Log-in your account –> Click on “MY Account” –> Edit your account information under “Addresses” or “Account Details” tab.
[Q] I forgot my Password for my account. What should I do?
- Click on “Forgot your password?” and fill in using your registered email or username.
- A verification email will be sent to you. Follow the link in the email to create a new password.
[Q] Can I cancel an existing order that have been made?
Yes, only if the order is still under “payment” status. However, orders that are under “processing” will not be cancel.
[Q] What is the product’s transaction currency?
All transaction will be done in Ringgit Malaysia (RM) currency only.
[Q] How long does the delivery usually takes?
Delivery duration usually takes about 3 to 7 working days (applicable to West Malaysia only).
[Q] Do you deliver to East Malaysia?
Yes, we can deliver by sea or air freight based on your preferred method. However we would only arrange & charge transportation from W-Standard HQ to the port only (West Malaysia). Any other additional arrangements & charges from the port (West Malaysia) onwards are to be bear by customer.